Return & Refund Policy

We want you to be completely satisfied with your purchase from Montessori n' Such.

Returns

Most new, unused items may be returned within 30 days of delivery for a refund.

Some items, including furniture, rugs, custom-made products, clearance items, and other products specifically identified as non-returnable, are not eligible for return.

To be eligible for a return:

• Items must be unused and in new condition.
• Items must be returned in their original packaging.
• Products should be placed inside a larger shipping box to prevent damage to the original packaging.
• A Return Merchandise Authorization (RMA) (RMA) is required before returning any item.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or we shipped the incorrect product.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery so we can resolve the issue as quickly as possible.

If we determine that the item is defective, damaged in transit, or shipped in error, we will, at our discretion:

• Replace the item,

• Issue a refund, or

• Provide another appropriate resolution.

If a return is required, we will provide instructions and reimburse reasonable return shipping costs when applicable.

Return Shipping

Customers are responsible for securely packaging returned merchandise. We recommend using a trackable shipping service and purchasing shipping insurance, as Montessori n' Such is not responsible for items lost or damaged during return transit.

Restocking Fees

Most returns are not subject to a restocking fee. However, a restocking fee of up to 20% may apply to special-order items, large orders, products returned in less than new condition, or returns that require significant inspection or repackaging.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original method of payment. Please allow additional time for your financial institution to process the refund after it has been issued.

Exchanges

We do not offer direct exchanges. If you would like a different product, simply return your eligible item in accordance with this policy and place a new order.

Questions?

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact our customer service team. We're always happy to help.